{"id":7977,"date":"2026-09-14T14:30:21","date_gmt":"2026-09-14T13:30:21","guid":{"rendered":"https:\/\/ace.test-link.co.uk\/?post_type=platform&#038;p=7617"},"modified":"2026-10-07T08:28:30","modified_gmt":"2026-10-07T07:28:30","slug":"7617","status":"publish","type":"platform","link":"https:\/\/www.appealscentre.eu\/de\/platform\/7617\/","title":{"rendered":"Google Maps de"},"content":{"rendered":"<section class=\"section section--large mx-auto h-[767px] md:h-[980px] w-full top-0 items-center flex justify-center relative pageheader-block platform-top has-secondary-alt-background-color has-background alignfull wp-block-acf-pageheader-block\" id=\"block_0a7931ce1fa2c8a1e04850dd48c34cbf\">\n\t\t<div class=\"absolute inset-0 bg-black\/50 pointer-events-none\"><\/div>\n\t<div class=\"container flex flex-col md:flex-row w-full gap-12\">\n <!-- Left: Content -->\n <div class=\"flex flex-col relative justify-center gap-5 md:w-[45%] text-center mx-auto\">\n <svg width=\"50\" height=\"68\" viewBox=\"0 0 50 68\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M20.4729 -8.94899e-07L20.4729 9.64935C20.4729 9.64935 15.9689 9.0112 12.3632 12.2009C10.1741 14.7524 11.3332 19.0905 11.3332 19.0905L20.6041 19.0905L20.6041 47.9236L0.00217527 47.9236L0.00217386 15.773C0.00217386 15.773 -0.646774 2.82713e-08 20.4729 -8.94899e-07Z\" fill=\"white\"\/><path d=\"M29.5271 67.6934L29.5271 58.0441C29.5271 58.0441 34.0311 58.6822 37.6368 55.4926C39.8259 52.941 38.6668 48.6029 38.6668 48.6029L29.3959 48.6029L29.3959 19.7698L49.9978 19.7698L49.9978 51.9204C49.9978 51.9204 50.6468 67.6934 29.5271 67.6934Z\" fill=\"white\"\/><\/svg>\n\n  <div class=\"preheader__neon\">\n Plattform-Hub\n <\/div>\n \n <div class=\"capitalize\">\n <h1 class=\"title--default title--hero colour--white\">Google Maps<\/h1>\n <\/div>\n\n <div class=\"content--default  colour--white\"><p><a class=\"btn btn--primary\" style=\"font-size: medium;\" href=\"https:\/\/appealscentre.eu\/platform\/\">Back to Platform Hub<\/a><\/p><\/div>\n <\/div>\n\t<\/div>\n<\/section>\n\n<section id=\"block_a7b1f0e7da4d99b32c0d290b781c8282\" class=\"contentwithstickeybar-block top-description alignfull\">\n\t<div class=\"flex flex-wrap lg:flex-nowrap mx-auto container\">\n <span class=\"relative\"><span class=\" absolute opacity-100\"><\/span><\/span>\n\n \n <div class=\"post-content w-full lg:w-[70%] p-0 md:p-4 md:pl-12\">\n\n  <div class=\"text-editor-content\">\n <ul>\n<li>Google Maps hat in der EU monatlich \u00fcber 287 Millionen aktive Nutzer. T\u00e4glich sind Gesch\u00e4ftsinhaber und Verbraucher von falschen Bewertungen betroffen.<\/li>\n<li>Seit August 2026 bearbeiten wir Streitf\u00e4lle mit Google Maps. Das gibt Unternehmern, Kleinunternehmern und Verbrauchern eine neue M\u00f6glichkeit, sich gegen falsche Bewertungen zu wehren.<\/li>\n<\/ul>\n\n <\/div>\n \n <\/div>\n\t<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/portal.appealscentre.eu\/\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;background-color:#1a4740\" rel=\"https:\/\/portal.appealscentre.eu\/\">Bestaande gebruiker<\/a><\/div>\n<\/div>\n\n\n<section id=\"block_af05e34bc6ae0c542ce81cda6efbdd45\" class=\"contentwithstickeybar-block intro-description alignfull\">\n\t<div class=\"flex flex-wrap lg:flex-nowrap mx-auto container\">\n <span class=\"relative\"><span class=\" absolute opacity-100\"><\/span><\/span>\n\n \n <div class=\"post-content w-full lg:w-[70%] p-0 md:p-4 md:pl-12\">\n\n  <div class=\"text-editor-content\">\n <h2>Welche Bereiche decken wir ab?<\/h2>\n<p>Einige der Bereiche, die wir abdecken, sind:<\/p>\n<ul>\n<li>Fraud and Scams<\/li>\n<li>Hate Speech and Hateful Policies<\/li>\n<li>Restricted Goods and Services<\/li>\n<li>Adult Nudity and Sexual Activity<\/li>\n<li>Harassment and Bullying<\/li>\n<li>Misinformation<\/li>\n<li>Fake &amp; Misleading Content &amp; Behaviour<\/li>\n<li>Harassment<\/li>\n<li>Offensive content<\/li>\n<\/ul>\n<p>Alle von uns behandelten Richtlinien finden Sie in unserer <strong>Gesch\u00e4ftsordnung<\/strong>, und alle Inhaltsrichtlinien von Google Maps finden Sie in deren <strong>Community-Richtlinien<\/strong>.<\/p>\n<p>Remember! We can\u2019t accept disputes in some areas, including:<\/p>\n<ul>\n<li>Impersonation<\/li>\n<li>Hacked accounts<\/li>\n<li>Copyright<\/li>\n<li>Spam decisions related to technical or automated systems<\/li>\n<li>Child Sexually Explicit Material<\/li>\n<li>Defacement &amp; Mischief<\/li>\n<\/ul>\n<h2>Was muss ich wissen, bevor ich einen Google\u00a0Maps-Streitfall einreiche?<\/h2>\n<p>Sie k\u00f6nnen die Entscheidung von Google Maps anfechten, wenn die Plattform:<\/p>\n<ol>\n<li>Suspended or restricted an account that I want restored<\/li>\n<li>Removed or restricted content that I want restored<\/li>\n<li>Left up content that I want removed<\/li>\n<\/ol>\n<h3>Google Maps hat ein Konto gesperrt oder eingeschr\u00e4nkt, das ich wiederherstellen lassen m\u00f6chte<\/h3>\n<p>Bevor Sie Ihren Einspruch einreichen, w\u00e4re es hilfreich, die folgenden Informationen zusammenzustellen:<\/p>\n<ul>\n<li>Die <strong>E-Mail-Adresse<\/strong>, mit der Sie sich bei Ihrem Google Maps-Konto anmelden.<\/li>\n<li>Ihren <strong>vollst\u00e4ndigen Namen<\/strong> bei Google Maps.<\/li>\n<li>Das <strong>Datum<\/strong>, an dem Google Maps Ihr Konto gesperrt hat.<\/li>\n<li>Die von Google Maps angegebene <strong>Begr\u00fcndung<\/strong>. Falls Sie eine Google-Routing-ID haben, sollten Sie diese ebenfalls angeben. Dabei handelt es sich oft um eine kurze, fettgedruckte Zeichenfolge aus vier oder f\u00fcnf Gro\u00dfbuchstaben (zum Beispiel DPNB).<\/li>\n<li>Die Art der Inhalte, die zur Sperrung oder Einschr\u00e4nkung Ihres Kontos gef\u00fchrt haben<\/li>\n<li>Die <strong>Richtlinie<\/strong>, gegen die Ihr Konto laut Google Maps versto\u00dfen hat.<\/li>\n<\/ul>\n<h3>Google Maps hat Inhalte entfernt oder eingeschr\u00e4nkt, die ich wiederherstellen lassen m\u00f6chte<\/h3>\n<p>Bevor Sie Ihren Einspruch einreichen, w\u00e4re es hilfreich, die folgenden Informationen zusammenzustellen:<\/p>\n<ul>\n<li>Die <strong>E-Mail-Adresse<\/strong>, mit der Sie sich in Ihrem Google Maps-Konto anmelden.<\/li>\n<li>Ihren <strong>vollst\u00e4ndigen Namen<\/strong> bei Google Maps.<\/li>\n<li>Den <strong>Link<\/strong> zu Ihrem Profil.<\/li>\n<li>Das <strong>Datum<\/strong> und die <strong>Uhrzeit<\/strong>, zu der Google Maps die Inhalte entfernt oder eingeschr\u00e4nkt hat.<\/li>\n<li>Eine kurze Beschreibung des Inhalts, damit die Plattform ihn leichter finden kann.<\/li>\n<li>Die von Google Maps angegebene <strong>Begr\u00fcndung<\/strong>. Falls Sie eine Google-Routing-ID haben, sollten Sie diese ebenfalls angeben. Dabei handelt es sich oft um eine kurze, fettgedruckte Zeichenfolge aus vier oder f\u00fcnf Gro\u00dfbuchstaben (zum Beispiel DPNB).<\/li>\n<li>Die Richtlinie, gegen die Ihre Inhalte laut Google Maps versto\u00dfen haben.<\/li>\n<\/ul>\n<h3>Google Maps hat Inhalte nicht entfernt, die ich gerne entfernt haben m\u00f6chte<\/h3>\n<p>Bevor Sie Ihren Einspruch einreichen, w\u00e4re es hilfreich, die folgenden Informationen zusammenzustellen:<\/p>\n<ul>\n<li>Die <strong>E-Mail-Adresse<\/strong>, mit der Sie sich in Ihrem Google Maps-Konto anmelden.<\/li>\n<li>Ihren <strong>vollst\u00e4ndigen Namen<\/strong> bei Google Maps.<\/li>\n<li>Den Link zu den von Ihnen gemeldeten Inhalten.<\/li>\n<li>Das <strong>Datum<\/strong>, an dem Sie den Inhalt bei Google Maps gemeldet haben\/Uhrzeit und Datum, an dem Google Maps Ihnen mitgeteilt hat, dass der Inhalt nicht entfernt wird<\/li>\n<li>Die <strong>Richtlinie<\/strong>, gegen die Ihr Inhalt laut Google Maps versto\u00dfen hat.<\/li>\n<\/ul>\n\n <\/div>\n \n <\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"container faqs-block full alignfull wp-block-acf-faqs-block\" id=\"block_990880a0e3ed5a539565557dfb6f39c8\">\n\t<div class=\"container mx-auto\">\n <div class=\"bg-white\">\n <div class=\"flex flex-col items-start justify-between md:w-10\/12 mx-auto gap-4\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <div class=\"preheader__60\">\n WE&rsquo;RE HERE TO HELP\n <\/div>\n \n  <h2 class=\"title--default title--standard \">FAQs<\/h2>\n \n <div class=\"pb-4\">\n  <div class=\"content--default  colour--black\"><p>Frequently asked questions about submitting an Instagram dispute<\/p><\/div>\n  <\/div>\n  <!-- Standard button -->\n\t<a href=\"https:\/\/appealscentre.eu\/de\/faqs\/\" class=\"btn btn--white  group\" title=\"View all FAQs\" target=\"\"><span class=\"\">View all FAQs<\/span><\/a>\n  <\/div>\n\n <div class=\"bg-site-offwhite rounded-3xl grid grid-cols-1 md:p-12 mt-6 md:mx-8 px-0\">\n  <\/div>\n <\/div>\n\t<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group user-guide has-primary-grey-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-8f761849 wp-block-group-is-layout-flex\">\n<h5 id=\"h-user-support-guide\" class=\"wp-block-heading has-primary-black-color has-text-color has-link-color wp-elements-1\" style=\"font-size:24px\">User Support Guide<\/h5>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-secondary-default-color has-text-color has-link-color has-medium-font-size wp-elements-2 wp-container-content-f67f277b wp-block-paragraph\">Better understand your rights under the Digital Services Act.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a34a4ed3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2026\/03\/DSA-User-Support-Guide-English.pdf\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;background-color:#1a4740\" rel=\"https:\/\/portal.appealscentre.eu\/\">Read our Guide<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<section style=\"font-size:32px\" class=\"container container--nopad md:w-11\/12 mx-auto image-text-split-block platform-casestudy has-base-offwhite-background-color has-background alignfull wp-block-acf-image-text-split-block wp-block-hidden-desktop wp-block-hidden-mobile wp-block-hidden-tablet\" id=\"block_84dbd296d706e6ae794fa3fa48c13260\">\n <div class=\"bg-site-secondary rounded-2xl mx-auto p-6 grid grid-cols-1 md:grid-cols-2 gap-8 items-center\">\n <div class=\"flex flex-col justify-center px-4 py-12 md:py-0 gap-6\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <h2 class=\"title--default title--standard colour--white\">Featured Case Study: Restored Facebook Group<\/h2>\n\n <div class=\"content--default  colour--white\"><p>In April 2025, a user from Cyprus submitted a dispute about a Facebook group that had been suspended for supposedly violating Meta\u2019s rules on Restricted Goods and Services. After reviewing content from the group which had been removed, we found that it should have been covered by an exception allowing people to discuss the medical merits of prescription drugs.rnrnWe communicated our decision to Facebook who then restored the group in question.<\/p><\/div>\n\n <div class=\"mt-12\">\n   <a href=\"\" class=\"link link--default  text-site-accent-alt group\" target=\"\"><span class=\"\"><\/span><\/a>  <\/div>\n <\/div>\n   <div class=\"flex justify-center md:justify-start\">\n <img decoding=\"async\" fetchpriority=\"auto\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2026\/05\/ACE-Transparency-Report-May-2026-English.pdf\" alt=\"\" class=\"w-full h-auto object-cover rounded-lg\">\n <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"container mx-auto rounded-3xl h-[550px] flex justify-center items-center cta-block alignfull wp-block-acf-cta-block\" id=\"block_ec66a1f88cde745a4f667e2f1e26ad12\"\n style=\"background: linear-gradient(to bottom, rgba(9,42,38,0) 0%, rgba(9,42,38,1) 100%), url('https:\/\/www.appealscentre.eu\/wp-content\/themes\/ace-new\/resources\/images\/cta-bg.png');\n background-size: contain;\n background-position: center;\n background-repeat: repeat;\">\n <div class=\"w-full text-center max-w-xl mx-auto gap-12\">\n <div class=\"relative flex flex-col justify-center gap-5 mx-auto\" data-aos=\"fade-in\" data-aos-delay=\"200\">\n  <div class=\"preheader__light\">\n USE YOUR EU DIGITAL RIGHTS\n <\/div>\n \n  <h2 class=\"title--default title--standard colour--white\">Think Social Media Got It Wrong?<\/h2>\n \n  <div class=\"content--default  colour--white\"><p>We help you fight platform mistakes and reclaim your voice.<\/p><\/div>\n \n <div class=\"flex flex-col gap-8\">\n <div class=\"mx-auto btn-group flex flex-wrap gap-x-4\">\n  <a href=\"https:\/\/portal.appealscentre.eu\/\" class=\"btn btn--white\">Start New Dispute<\/a>\n  <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>User Support Guide Better understand your rights under the Digital Services Act.<\/p>\n","protected":false},"featured_media":7177,"template":"","meta":{"_acf_changed":true},"class_list":["post-7977","platform","type-platform","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - 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