{"id":4944,"date":"2025-11-11T11:22:18","date_gmt":"2025-11-11T11:22:18","guid":{"rendered":"https:\/\/staging-appealscentre-eu.ams.stackstaging.com\/accueil"},"modified":"2026-08-05T09:12:19","modified_gmt":"2026-08-05T08:12:19","slug":"accueil","status":"publish","type":"page","link":"https:\/\/www.appealscentre.eu\/fr\/","title":{"rendered":"Accueil"},"content":{"rendered":"<section class=\"md:h-[80vh] section mx-auto pb-0 flex justify-center hero-block has-base-offwhite-background-color has-background alignfull wp-block-acf-hero-block\" id=\"block_dc4a606de88d4105f1d1bf4c44dbda80\">\n\t<div class=\"container flex flex-col lg:flex-row w-full gap-y-12 lg:!p-0\">\n\n <!-- Left: Content -->\n <div class=\"hero-block__content flex flex-col relative justify-center gap-5 lg:w-1\/2\" data-aos=\"fade-in\" data-aos-delay=\"200\">\n  <div class=\"preheader_hero\">\n Nouveau droit num&eacute;rique europ&eacute;en\n <\/div>\n \n <h1 class=\"title--default title--hero colour--dark\"><div class=\"hidden md:inline\"><p>Contestez les d\u00e9cisions des r\u00e9seaux sociaux<\/p>\n<\/div>\n\n  <div class=\"inline md:hidden\"><p>Contestez les d\u00e9cisions des r\u00e9seaux sociaux<\/p>\n<\/div><\/h1>\n\n <div class=\"content--default  colour--black\"><p>Votre contenu ou votre compte a \u00e9t\u00e9 injustement supprim\u00e9 ou suspendu ? Un contenu que vous avez signal\u00e9 est toujours visible sur Facebook, Instagram, TikTok, YouTube, Threads, Google Maps ou Pinterest ? Alors obtenez une r\u00e9vision certifi\u00e9e gratuite de cette d\u00e9cision.<\/p><\/div>\n\n <div class=\"flex flex-col gap-12\">\n <div class=\"hero-block__buttons btn-group flex flex-col md:flex-row flex-wrap gap-y-6 md:gap-y-0 gap-x-4\">\n\n    <!-- Standard button -->\n\t<a href=\"https:\/\/portal.appealscentre.eu\/?lang=fr\" class=\"btn btn--primary  group\" title=\"Initier votre litige\" target=\"_blank\"><span class=\"\">Initier votre litige<\/span><\/a>\n  \n    <!-- Standard button -->\n\t<a href=\"\/fr\/a-propos\/\" class=\"btn btn--white  group\" title=\"En savoir plus sur vos droits\" target=\"\"><span class=\"\">En savoir plus sur vos droits<\/span><\/a>\n  \n <\/div>\n\n  <ul class=\"hero-block__list tick-list flex flex-wrap gap-4\">\n   <li class=\"tick-list__item\">\n Tous les pays de l&#039;UE\n <\/li>\n    <li class=\"tick-list__item\">\n Ind&eacute;pendance par rapport aux plateformes\n <\/li>\n    <li class=\"tick-list__item\">\n Examen par des personnes\n <\/li>\n   <\/ul>\n   <div class=\"hero-block__certified\">\n Organisme certifi\u00e9 de r\u00e8glement des litiges conforme au r\u00e8glement europ\u00e9en sur les services num\u00e9riques (DSA ou \u00ab Digital Services Act \u00bb).\n <\/div>\n  <\/div>\n\n <\/div>\n\n <!-- Right: Image -->\n <div class=\"hero-block__image-wrapper lg:w-1\/2 flex justify-center lg:justify-end items-end relative lg:top-[-4em]\">\n <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/Composition.png\" alt=\"\" class=\"hero-block__image w-[75%]\">\n <\/div>\n\n\t<\/div>\n\n<\/section>\n\n<section class=\"headlinefeatured-block alignfull wp-block-acf-headlinefeatured-block\" id=\"block_c0a3a8e8e5dcaeb9a52f57d6829e91c6\">\n <div class=\"container container--bottom mx-auto md:px-4\">\n <div class=\"text-center w-[90%] py-8 md:p-0 md:w-6\/12 mx-auto gap-4 flex flex-col\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <div class=\"preheader__60\">\n Examens men\u00e9s par des experts ind\u00e9pendants\n <\/div>\n   <h2 class=\"title--default title--standard colour--dark\">Le recours ind\u00e9pendant dont vous ignoriez l\u2019existence<\/h2>\n   <div class=\"content--default  colour--black\"><p>Nous sommes un organisme certifi\u00e9 de r\u00e8glement des litiges conforme au r\u00e8glement europ\u00e9en sur les services num\u00e9riques. Nous veillons \u00e0 ce que votre dossier fasse l&rsquo;objet d&rsquo;un examen \u00e9quitable par des experts.<\/p><\/div>\n  <\/div>\n <div class=\"mt-8 flex justify-center flex-wrap bg-site-offwhite py-12 md:py-8 rounded-3xl md:w-9\/12 mx-auto social-width\">\n  <div class=\"content--default  colour--black\">Ils parlent de nous<\/div>\n    <div class=\"hidden lg:flex flex-row justify-center gap-0 items-center pt-6\">\n   <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/welt.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n     <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/dellasera.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n     <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/el-pais.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n     <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/irishindependant.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n     <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/lemonde.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n    <\/div>\n\n  <div class=\"lg:hidden w-full\">\n <div class=\"swiper featured-swiper\">\n <div class=\"swiper-wrapper\">\n  <div class=\"swiper-slide flex flex-col items-center gap-2 pt-6\">\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/welt.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n   <\/div>\n  <div class=\"swiper-slide flex flex-col items-center gap-2 pt-6\">\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/dellasera.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n   <\/div>\n  <div class=\"swiper-slide flex flex-col items-center gap-2 pt-6\">\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/el-pais.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n   <\/div>\n  <div class=\"swiper-slide flex flex-col items-center gap-2 pt-6\">\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/irishindependant.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n   <\/div>\n  <div class=\"swiper-slide flex flex-col items-center gap-2 pt-6\">\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/lemonde.svg\" alt=\"\" class=\"w-44 h-auto object-contain\">\n   <\/div>\n  <\/div>\n  <div class=\"swiper-pagination\"><\/div>\n <\/div>\n <\/div>\n  <\/div>\n <\/div>\n<\/section>\n\n\n<section class=\"container container--nopad md:w-11\/12 mx-auto image-text-split-block alignfull wp-block-acf-image-text-split-block\" id=\"block_a139cc89249373d4a9ed0e64344fa7f5\">\n <div class=\"bg-site-secondary rounded-2xl mx-auto p-6 grid grid-cols-1 md:grid-cols-2 gap-8 items-center\">\n <div class=\"flex flex-col justify-center px-4 py-12 md:py-0 gap-6\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <h2 class=\"title--default title--standard colour--white\">Ce que les plateformes<\/br>vous cachent<\/h2>\n\n <div class=\"content--default  colour--white\"><p>Chaque jour, des contenus sont supprim\u00e9s, des comptes sont injustement bannis et des contenus pr\u00e9judiciables restent en ligne. En vertu du nouveau r\u00e8glement sur les services num\u00e9riques de l\u2019UE, vous avez d\u00e9sormais le droit de faire appel d\u2019une d\u00e9cision de mani\u00e8re ind\u00e9pendante, en dehors des plateformes de r\u00e9seaux sociaux.<\/p><\/div>\n\n <div class=\"mt-12\">\n   <!-- Standard button -->\n\t<a href=\"\/fr\/a-propos\/\" class=\"btn btn--primary  group\" title=\"En savoir plus sur vos droits\" target=\"\"><span class=\"\">En savoir plus sur vos droits<\/span><\/a>\n  <\/div>\n <\/div>\n   <div class=\"flex justify-center md:justify-start\">\n <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/PLATFORMS.png\" alt=\"\" class=\"w-full h-auto object-cover rounded-lg\">\n <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"container alignfull wp-block-acf-threecols-block\" id=\"block_24fe85630963b329654ce789c90c66b8\">\n\n  <div class=\"flex text-center flex-col mx-auto pt-6 gap-4 w-[90%] md:w-full\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <div class=\"preheader__60\">\n Examens men\u00e9s par des experts ind\u00e9pendants\n <\/div>\n   <h2 class=\"title--default title--standard colour--dark\"><p>Vous pensez qu\u2019un r\u00e9seau social a commis une erreur ?<\/p><\/h2>\n \n  <div class=\"content--default  colour--black\"><p>Demandez un examen gratuit, r\u00e9alis\u00e9 par une personne, des d\u00e9cisions de mod\u00e9ration du contenu de la plateforme.<\/p><\/div>\n \n  <\/div>\n\n \t \n  <div class=\"container flex flex-wrap align-middle py-6\">\n \n <div class=\"w-full lg:w-1\/3 flex_col justify-center text-left md:px-5 mb-10 lg:mb-0\"\n  data-aos=\"fade-up\"\n  data-aos-delay=\"0\"\n  data-aos-duration=\"600\"\n  data-aos-once=\"true\">\n <div class=\"bg-site-offwhite rounded-3xl overflow-hidden\">\n\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/football.png\"\n  class=\"rounded-b-3xl mb-8 lg:mb-14 w-full text-center inline-block\"\n  alt=\"Examen par des personnes\">\n \n <!-- FLEX FULL HEIGHT -->\n <div class=\"bg-site-offwhite rounded-3xl px-8 h-[350px] md:h-[450px] gap-3 flex flex-col justify-start\">\n\n  <h3 class=\"title--default title--card \">Examen par des personnes<\/h3>\n \n <div class=\"content--default  colour--black\"><p>Votre dossier sera examin\u00e9 par notre \u00e9quipe d&rsquo;experts en mati\u00e8re de politique et de contenu, qui rendra une d\u00e9cision.<\/p><\/div>\n\n <div class=\"mt-auto relative bottom-[30px]\">\n <a href=\"\" class=\"link link--default  link--primary group\" target=\"\"><span class=\"\"><\/span><\/a> <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n\n \n \n \n <div class=\"w-full lg:w-1\/3 flex_col justify-center text-left md:px-5 mb-10 lg:mb-0\"\n  data-aos=\"fade-up\"\n  data-aos-delay=\"100\"\n  data-aos-duration=\"600\"\n  data-aos-once=\"true\">\n <div class=\"bg-site-offwhite rounded-3xl overflow-hidden\">\n\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/Action.png\"\n  class=\"rounded-b-3xl mb-8 lg:mb-14 w-full text-center inline-block\"\n  alt=\"&Eacute;quit&eacute; et ind&eacute;pendance\">\n \n <!-- FLEX FULL HEIGHT -->\n <div class=\"bg-site-offwhite rounded-3xl px-8 h-[350px] md:h-[450px] gap-3 flex flex-col justify-start\">\n\n  <h3 class=\"title--default title--card \">\u00c9quit\u00e9 et ind\u00e9pendance<\/h3>\n \n <div class=\"content--default  colour--black\"><p>Notre service de recours est ind\u00e9pendant des plateformes et s\u2019appuie sur le droit europ\u00e9en. Nous examinons votre dossier avec attention et impartialit\u00e9.<\/p><\/div>\n\n <div class=\"mt-auto relative bottom-[30px]\">\n <a href=\"\" class=\"link link--default  link--primary group\" target=\"\"><span class=\"\"><\/span><\/a> <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n\n \n \n \n <div class=\"w-full lg:w-1\/3 flex_col justify-center text-left md:px-5 mb-10 lg:mb-0\"\n  data-aos=\"fade-up\"\n  data-aos-delay=\"200\"\n  data-aos-duration=\"600\"\n  data-aos-once=\"true\">\n <div class=\"bg-site-offwhite rounded-3xl overflow-hidden\">\n\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/charge.png\"\n  class=\"rounded-b-3xl mb-8 lg:mb-14 w-full text-center inline-block\"\n  alt=\"Gratuit&eacute;\">\n \n <!-- FLEX FULL HEIGHT -->\n <div class=\"bg-site-offwhite rounded-3xl px-8 h-[350px] md:h-[450px] gap-3 flex flex-col justify-start\">\n\n  <h3 class=\"title--default title--card \">Gratuit\u00e9<\/h3>\n \n <div class=\"content--default  colour--black\"><p>Notre service est gratuit pour tous les citoyens de l&rsquo;UE. Les co\u00fbts li\u00e9s \u00e0 la fourniture du service sont couverts par les plateformes, de sorte que vous n&rsquo;avez pas \u00e0 payer de frais.<\/p><\/div>\n\n <div class=\"mt-auto relative bottom-[30px]\">\n <a href=\"\" class=\"link link--default  link--primary group\" target=\"\"><span class=\"\"><\/span><\/a> <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n\n  <\/div>\n \n \t\n\n\t \n  <\/div>\n\n<\/section>\n\n<section class=\"pb-12 steps-block alignfull wp-block-acf-steps-block\" id=\"block_8e9e643ba31aaefb1a0b9ba7977c0cd6\">\n <div class=\"container mx-auto\">\n\n  <div class=\"flex text-center flex-col mx-auto max-w-[900px] gap-4\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <div class=\"preheader__60\">\n Le changement commence ici\n <\/div>\n \n  <h2 class=\"title--default title--standard \">Faire appel en 4 \u00e9tapes simples<\/h2>\n \n  <div class=\"content--default  colour--black\"><p>Notre proc\u00e9dure d\u2019appel est facile \u00e0 suivre. Nous avons con\u00e7u un outil simple et convivial<br \/>\nvous permettant de commencer imm\u00e9diatement.<\/p><\/div>\n  <\/div>\n\n  <div class=\"mt-6 flex justify-center flex-wrap gap-4 mx-auto items-center md:gap-6 flex-col md:flex-row\">\n  <a href=\"https:\/\/portal.appealscentre.eu\/?lang=fr\" class=\"btn btn--primary\">Initier un nouveau litige<\/a>\n \n  <a href=\"https:\/\/portal.appealscentre.eu\/?lang=fr\" class=\"btn btn--white\">Utilisateur existant<\/a>\n  <\/div>\n\n   <div class=\"mt-12 grid grid-cols-1 lg:grid-cols-2 gap-8 pt-8\">\n  <div class=\"relative flex flex-col p-10 rounded-3xl bg-base-palegreen xl:h-[350px] w-full\"\n  data-aos=\"fade-up\"\n  data-aos-delay=\"0\"\n  data-aos-duration=\"600\"\n  data-aos-once=\"true\">\n <div class=\"flex justify-between items-start lg:items-center gap-4 flex-col lg:flex-row pb-4\">\n <span class=\"flex-shrink-0 text-site-accent-alt rounded-full w-10 h-10 flex items-center justify-center font-medium text-[32px] mobile-order\">\n 01\n <\/span>\n\n  <div class=\"flex-1\">\n <h3 class=\"title--default title--card \">Ouvrir un compte<\/h3>\n  <\/div>\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/account.svg\"\n alt=\"Ouvrir un compte\"\n class=\"w-24 h-24 object-cover flex-shrink-0\">\n  <\/div>\n\n  <div class=\"mt-4\">\n <div class=\"content--default  colour--black\"><p>Cr\u00e9er un compte sur notre portail.<\/p><\/div>\n <\/div>\n  <\/div>\n  <div class=\"relative flex flex-col p-10 rounded-3xl bg-base-palegreen xl:h-[350px] w-full\"\n  data-aos=\"fade-up\"\n  data-aos-delay=\"100\"\n  data-aos-duration=\"600\"\n  data-aos-once=\"true\">\n <div class=\"flex justify-between items-start lg:items-center gap-4 flex-col lg:flex-row pb-4\">\n <span class=\"flex-shrink-0 text-site-accent-alt rounded-full w-10 h-10 flex items-center justify-center font-medium text-[32px] mobile-order\">\n 02\n <\/span>\n\n  <div class=\"flex-1\">\n <h3 class=\"title--default title--card \">D\u00e9poser votre demande d\u2019appel<\/h3>\n  <\/div>\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/appeal.svg\"\n alt=\"D&eacute;poser votre demande d&rsquo;appel\"\n class=\"w-24 h-24 object-cover flex-shrink-0\">\n  <\/div>\n\n  <div class=\"mt-4\">\n <div class=\"content--default  colour--black\"><p>Fournir les informations n\u00e9cessaires concernant votre appel en ligne. Appeals Centre recueillera des informations \u00e0 partir de la plateforme du r\u00e9seau social concern\u00e9 et vous contactera pour obtenir plus de d\u00e9tails, si n\u00e9cessaire.<\/p><\/div>\n <\/div>\n  <\/div>\n  <div class=\"relative flex flex-col p-10 rounded-3xl bg-base-palegreen xl:h-[350px] w-full\"\n  data-aos=\"fade-up\"\n  data-aos-delay=\"200\"\n  data-aos-duration=\"600\"\n  data-aos-once=\"true\">\n <div class=\"flex justify-between items-start lg:items-center gap-4 flex-col lg:flex-row pb-4\">\n <span class=\"flex-shrink-0 text-site-accent-alt rounded-full w-10 h-10 flex items-center justify-center font-medium text-[32px] mobile-order\">\n 03\n <\/span>\n\n  <div class=\"flex-1\">\n <h3 class=\"title--default title--card \">Examen par des personnes<\/h3>\n  <\/div>\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/human-review.svg\"\n alt=\"Examen par des personnes\"\n class=\"w-24 h-24 object-cover flex-shrink-0\">\n  <\/div>\n\n  <div class=\"mt-4\">\n <div class=\"content--default  colour--black\"><p>Notre \u00e9quipe d&rsquo;experts examine attentivement votre dossier.<\/p><\/div>\n <\/div>\n  <\/div>\n  <div class=\"relative flex flex-col p-10 rounded-3xl bg-base-palegreen xl:h-[350px] w-full\"\n  data-aos=\"fade-up\"\n  data-aos-delay=\"300\"\n  data-aos-duration=\"600\"\n  data-aos-once=\"true\">\n <div class=\"flex justify-between items-start lg:items-center gap-4 flex-col lg:flex-row pb-4\">\n <span class=\"flex-shrink-0 text-site-accent-alt rounded-full w-10 h-10 flex items-center justify-center font-medium text-[32px] mobile-order\">\n 04\n <\/span>\n\n  <div class=\"flex-1\">\n <h3 class=\"title--default title--card \">D\u00e9cision<\/h3>\n  <\/div>\n  <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2025\/11\/decison.svg\"\n alt=\"D&eacute;cision\"\n class=\"w-24 h-24 object-cover flex-shrink-0\">\n  <\/div>\n\n  <div class=\"mt-4\">\n <div class=\"content--default  colour--black\"><p>Vous et la plateforme recevrez notre d\u00e9cision. La plateforme examinera alors nos conclusions et d\u00e9terminera s\u2019il convient de revenir ou non sur sa d\u00e9cision initiale.<\/p><\/div>\n <\/div>\n  <\/div>\n  <\/div>\n  \t<\/div>\n<\/section>\n\n<section class=\"container mx-auto rounded-3xl h-[550px] flex justify-center items-center cta-block alignfull wp-block-acf-cta-block\" id=\"block_c3c2036171c90a819365d7e8a669e7a7\"\n style=\"background: linear-gradient(to bottom, rgba(9,42,38,0) 0%, rgba(9,42,38,1) 100%), url('https:\/\/www.appealscentre.eu\/wp-content\/themes\/ace-new\/resources\/images\/cta-bg.png');\n background-size: contain;\n background-position: center;\n background-repeat: repeat;\">\n <div class=\"w-full text-center max-w-xl mx-auto gap-12\">\n <div class=\"relative flex flex-col justify-center gap-5 mx-auto\" data-aos=\"fade-in\" data-aos-delay=\"200\">\n  <div class=\"preheader__light\">\n Faites valoir vos droits num&eacute;riques dans l&#039;UE\n <\/div>\n \n  <h2 class=\"title--default title--standard colour--white\">Vous pensez qu\u2019un r\u00e9seau social a pris une mauvaise d\u00e9cision ?<\/h2>\n \n  <div class=\"content--default  colour--white\"><p>Nous vous aidons \u00e0 lutter contre les erreurs des plateformes et \u00e0 retrouver votre voix.<\/p><\/div>\n \n <div class=\"flex flex-col gap-8\">\n <div class=\"mx-auto btn-group flex flex-wrap gap-x-4\">\n  <a href=\"https:\/\/portal.appealscentre.eu\/?lang=fr\" class=\"btn btn--white\">Initier un nouveau litige<\/a>\n  <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n<section class=\"container faqs-block full alignfull wp-block-acf-faqs-block\" id=\"block_1f34875d686f58ef51ef51b5ad190779\">\n\t<div class=\"container mx-auto\">\n <div class=\"bg-white\">\n <div class=\"flex flex-col items-start justify-between md:w-10\/12 mx-auto gap-4\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <div class=\"preheader__60\">\n Nous sommes l&agrave; pour vous aider\n <\/div>\n \n  <h2 class=\"title--default title--standard \">FAQs<\/h2>\n \n <div class=\"pb-4\">\n  <div class=\"content--default  colour--black\"><p>Consultez notre foire aux questions pour trouver des r\u00e9ponses sur nos services et sur la proc\u00e9dure d&rsquo;examen des dossiers.<\/p><\/div>\n  <\/div>\n  <!-- Standard button -->\n\t<a href=\"\/fr\/faqs\/\" class=\"btn btn--white  group\" title=\"Voir toutes les FAQ\" target=\"\"><span class=\"\">Voir toutes les FAQ<\/span><\/a>\n  <\/div>\n\n <div class=\"bg-site-offwhite rounded-3xl grid grid-cols-1 md:p-12 mt-6 md:mx-8 px-0\">\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Quelles sont les plateformes g&eacute;r&eacute;es par l&rsquo;Appeals Centre ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph -->\n<p>Nous acceptons actuellement les litiges concernant du contenu publi\u00e9 sur Facebook, Instagram, TikTok, Pinterest, Threads, YouTube et Google Maps. Nous envisageons \u00e0 terme d\u2019\u00e9largir notre prise en charge \u00e0 d\u2019autres plateformes de r\u00e9seaux sociaux.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Quel est le type de contenu g&eacute;r&eacute; par l&rsquo;Appeals Centre ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph -->\n<p>Nous acceptons actuellement les litiges portant sur des \u00e9l\u00e9ments de contenu qui ont \u00e9t\u00e9 retir\u00e9s ou maintenus en ligne par Facebook, Instagram, TikTok, Pinterest, Threads, Google Maps et YouTube. Cela concerne les vid\u00e9os, les photos, mais aussi les publications de texte et les commentaires. Nous examinons \u00e9galement les d\u00e9cisions de ces plateformes de suspendre ou de d\u00e9sactiver le compte d&rsquo;un utilisateur, ainsi que les suppressions d&rsquo;une page ou d&rsquo;un groupe (Facebook et Instagram), d&rsquo;une cha\u00eene (YouTube) ou d&rsquo;un tableau (Pinterest).<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Sur quelle p&eacute;riode peut-on contester du contenu &agrave; compter de sa date de publication ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>Pour les contenus, comptes, pages ou groupes qui ont \u00e9t\u00e9 supprim\u00e9s ou suspendus, la plateforme doit avoir pris sa d\u00e9cision au cours des six derniers mois. Pour les litiges concernant des contenus potentiellement pr\u00e9judiciables encore visibles sur la plateforme, il n&rsquo;y a pas de limite de temps \u00e0 partir du moment o\u00f9 l&rsquo;utilisateur a signal\u00e9 le contenu \u00e0 la plateforme.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Qui peut soumettre un litige devant l&rsquo;Appeals Centre ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>Toute personne r\u00e9sidant au sein de l\u2019Union europ\u00e9enne peut soumettre un litige.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Dans quelle langue le contenu doit-il &ecirc;tre r&eacute;dig&eacute; pour pouvoir soumettre un litige aupr&egrave;s de l&rsquo;Appeals Centre ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>Le contenu peut \u00eatre soumis dans la plupart des langues couramment parl\u00e9es au sein de l\u2019UE. Cependant, tous les \u00e9changes au sujet du litige doivent se faire dans l\u2019une des sept langues que nous utilisons, \u00e0 savoir l\u2019anglais, le fran\u00e7ais, l\u2019allemand, l\u2019espagnol, l\u2019italien, le polonais ou le n\u00e9erlandais. Vous devez donc choisir l\u2019une de ces langues lorsque vous soumettez un litige.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Quelles sont les mesures prises par l&rsquo;Appeals Centre &agrave; r&eacute;ception de mon litige ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph -->\n<p>Consultez notre page \u00ab <a href=\"https:\/\/www.appealscentre.eu\/fr\/notre-travail\/\">Proc\u00e9dure de r\u00e8glement des litiges<\/a> \u00bb pour plus d&rsquo;informations sur la mani\u00e8re dont nous examinons et r\u00e9glons les litiges.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Combien co&ucirc;te la soumission d&rsquo;un litige ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>Il n&rsquo;y a actuellement pas de frais d&rsquo;utilisation pour soumettre un litige.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Comment suivre l&rsquo;&eacute;tat d&rsquo;avancement de mon cas ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph -->\n<p>Vous pouvez g\u00e9rer et suivre l\u2019avancement de votre cas via notre portail de gestion des cas en ligne, disponible <a href=\"https:\/\/portal.appealscentre.eu\/?lang=fr\">ici<\/a>.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Quelles sont les r&egrave;gles appliqu&eacute;es par l&rsquo;Appeals Centre lors du traitement d&rsquo;un litige ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>Nos examinateurs de cas appliquent les politiques de contenu (conditions g\u00e9n\u00e9rales d\u2019utilisation) des plateformes lorsqu\u2019ils prennent une d\u00e9cision au sujet d\u2019un litige. Lorsque nous rendons ces d\u00e9cisions, nous appliquons notre Cadre normatif, qui pr\u00e9voit une analyse des droits de l\u2019Homme.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Combien de temps faut-il pour rendre une d&eacute;cision sur un litige ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>Nous nous effor\u00e7ons de mettre notre d\u00e9cision \u00e0 votre disposition et \u00e0 celle de la plateforme dans un d\u00e9lai de 90 jours calendaires \u00e0 compter de la date \u00e0 laquelle vous avez soumis votre litige. Dans la plupart des cas, cependant, vous pouvez vous attendre \u00e0 \u00eatre inform\u00e9(e) de cette d\u00e9cision bien plus rapidement. Si nous rencontrons des retards inattendus, nous enverrons un message \u00e0 l\u2019adresse e-mail fournie lors de la soumission de votre recours. Dans le cas de litiges complexes, nous pouvons reporter notre prise de d\u00e9cision jusqu\u2019\u00e0 180 jours civils.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Comment l&rsquo;Appeals Centre s&eacute;lectionne-t-il ses examinateurs ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>L\u2019Appeals Centre regroupe une \u00e9quipe d\u2019examinateurs professionnels \u00e0 plein temps, qui justifient d\u2019une solide exp\u00e9rience dans l\u2019application des politiques de contenu des plateformes. Certains de nos examinateurs poss\u00e8dent \u00e9galement une expertise linguistique ou sp\u00e9cialis\u00e9e. La r\u00e9mun\u00e9ration de nos examinateurs est ind\u00e9pendante des d\u00e9cisions qu\u2019ils rendent.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Quels sont mes recours si je ne suis pas satisfait(e) de ce service ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>Si vous n&rsquo;\u00eates pas satisfait de votre exp\u00e9rience avec le Centre d&rsquo;appel, vous pouvez nous faire part de vos <a href=\"https:\/\/www.appealscentre.eu\/fr\/nous-contacter\">commentaires<\/a>. Nous examinerons les r\u00e9clamations faites dans un d\u00e9lai de 21 jours suivant la date de l\u2019incident qui vous pr\u00e9occupe. Lorsque vous nous contactez, veillez \u00e0 fournir des exemples de probl\u00e8mes potentiels. Nous utiliserons vos commentaires pour apporter des am\u00e9liorations \u00e0 notre service, et les r\u00e9clamations sont r\u00e9guli\u00e8rement examin\u00e9es par notre \u00e9quipe de direction.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Comment faire pour soumettre un litige ?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>Cliquez sur \u00ab faire appel \u00bb en haut de cette page pour contester une d\u00e9cision de mod\u00e9ration du contenu prise par Facebook, Instagram, TikTok, Pinterest, Threads ou YouTube.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <\/div>\n <\/div>\n\t<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group stay-in-touch-block container rounded-2xl mt-12 has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#3c4948\">\n<div class=\"wp-block-columns p-8 is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p class=\"preheader__neon has-primary-default-color has-text-color has-link-color wp-elements-1 wp-block-paragraph\" style=\"font-size:18px\">Le changement commence ici<\/p>\n\n\n\n<h2 class=\"wp-block-heading mt-4 font-medium has-primary-white-color has-text-color has-link-color wp-elements-2\">Restons en contact<\/h2>\n\n\n\n<p class=\"has-primary-white-color has-text-color has-link-color wp-elements-3 wp-block-paragraph\">Vos donn\u00e9es sont en s\u00e9curit\u00e9 chez nous. Vous pouvez vous d\u00e9sabonner \u00e0 tout moment.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column rounded-2xl p-10 pb-0 has-base-offwhite-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h3 class=\"wp-block-heading\">Recevez notre newsletter<\/h3>\n\n\n\n<p class=\"pt-4 has-medium-font-size wp-block-paragraph\">R\u00e9guli\u00e8rement, nous vous envoyons les toutes derni\u00e8res informations sur nos services, nos actualit\u00e9s et les \u00e9volutions dans le domaine du r\u00e8glement extrajudiciaire des litiges.<\/p>\n\n\n<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_1_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_pro_form \" id=\"form_contact-form-new\" >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">S&rsquo;abonner<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"1\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_1\" id=\"frm_hide_fields_1\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"contact-form-new\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_1\" name=\"frm_submit_entry_1\" value=\"962c7ec700\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/4944\" \/><div id=\"frm_field_8_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm12 frm_first vertical_radio\">\r\n\t<div  id=\"field_9n33c_label\" class=\"frm_primary_label\">Cases \u00e0 cocher\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/div>\r\n\t<div class=\"frm_opt_container\" aria-labelledby=\"field_9n33c_label\" role=\"group\">\t\t<div class=\"frm_checkbox\" id=\"frm_checkbox_8-0\">\t\t\t<label  for=\"field_9n33c-0\">\n\t\t\t<input type=\"checkbox\" name=\"item_meta[8][]\" id=\"field_9n33c-0\" value=\"By selecting this tickbox and entering your email you consent to Appeals Centre Europe adding you to our mailing list for receipt of our newsletter. Our use of your personal data collected for the purposes of sharing our newsletter will be in accordance with our Privacy Policy and instruction on how to unsubscribe from the Newsletter can be found here.\"  data-reqmsg=\"Cases \u00e0 cocher cannot be blank.\" data-invmsg=\"Cases \u00e0 cocher is invalid\"   aria-required=\"true\"  \/> En cochant cette case et en saisissant votre adresse \u00e9lectronique, vous consentez \u00e0 ce qu\u2019Appeals Centre Europe vous ajoute \u00e0 sa liste de diffusion pour recevoir son la newsletter. L&rsquo;utilisation de vos donn\u00e9es personnelles collect\u00e9es dans le but de partager notre newsletter est conforme \u00e0 notre politique de confidentialit\u00e9. Vous trouverez ici les instructions pour vous d\u00e9sabonner.<\/label><\/div>\n<\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_65_container\" class=\"frm_form_field form-field  frm_required_field frm_inside_container frm_first frm_half\">\r\n\t<label for=\"field_usidj\" id=\"field_usidj_label\" class=\"frm_primary_label\">Pr\u00e9nom\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_usidj\" name=\"item_meta[65]\" value=\"\"  data-reqmsg=\"Pr\u00e9nom cannot be blank.\" aria-required=\"true\" data-invmsg=\"Pr\u00e9nom is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_66_container\" class=\"frm_form_field form-field  frm_required_field frm_inside_container frm_half\">\r\n\t<label for=\"field_trfuu\" id=\"field_trfuu_label\" class=\"frm_primary_label\">Nom\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input  type=\"text\" id=\"field_trfuu\" name=\"item_meta[66]\" value=\"\"  data-reqmsg=\"Nom cannot be blank.\" aria-required=\"true\" data-invmsg=\"Nom is invalid\" aria-invalid=\"false\"   \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_74_container\" class=\"frm_form_field form-field  frm_required_field frm_inside_container\">\n\t<label for=\"field_liy29\" id=\"field_liy29_label\" class=\"frm_primary_label\">Choose which language you would prefer our communications in\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t\t\t<select name=\"item_meta[74]\" id=\"field_liy29\"  data-placeholder=\"Please select language\"  placeholder=\"Please select language\" data-reqmsg=\"Choose which language you would prefer our communications in cannot be blank.\" aria-required=\"true\" data-invmsg=\"Choose which language you would prefer our communications in is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Please select language<\/option><option  value=\"English\">English<\/option><option  value=\"German\">German<\/option><option  value=\"French\">French<\/option><option  value=\"Spanish\">Spanish<\/option><option  value=\"Italian\">Italian<\/option><option  value=\"Dutch\">Dutch<\/option><option  value=\"Polish\">Polish<\/option>\t<\/select>\n\t\n\t\n\t\n<\/div>\n<div id=\"frm_field_3_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm_first frm6\">\r\n\t<label for=\"field_29yf4d\" id=\"field_29yf4d_label\" class=\"frm_primary_label\">Your email\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input type=\"email\" id=\"field_29yf4d\" name=\"item_meta[3]\" value=\"\"  placeholder=\"Votre e-mail\" data-reqmsg=\"Your email cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_6_container\" class=\"frm_form_field form-field  frm6\">\r\n\t<div class=\"frm_submit frm_flex\">\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"   formnovalidate=\"formnovalidate\">S&#039;abonner<\/button>\r\n\r\n\r\n\r\n<\/div>\r\n<\/div>\n<div id=\"frm_field_73_container\" class=\"frm_form_field form-field  frm_none_container frm12\" style=\"order:1\"><div  id=\"field_v27o3\" class=\"frm-g-recaptcha\" data-sitekey=\"6Leps3oqAAAAAG9PkLwl9Gzu4jsLoAaXJYNKGfN0\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_75_container\">\n\t\t\t<label for=\"field_ce4pu\" >\n\t\t\t\tSi vous \u00eates un humain, ne remplissez pas ce champ.\t\t\t<\/label>\n\t\t\t<input  id=\"field_ce4pu\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[75]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"LMNlinLOcQZb9wF+RwwZU6iJqaAU91H9u3Jb6HT1BdtnSL5Fif\/jrlNxdJWTHdmJ\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"121\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script><\/p><\/form>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4944","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Resolve Social Media Content Disputes | Appeals Centre Europe<\/title>\n<meta name=\"description\" content=\"Appeals Centre Europe offers free, independent dispute resolution for Facebook, Instagram, TikTok, Pinterest, Threads &amp; YouTube. Submit your case today!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.appealscentre.eu\/fr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accueil\" \/>\n<meta property=\"og:description\" content=\"Appeals Centre Europe offers free, independent dispute resolution for Facebook, Instagram, TikTok, Pinterest, Threads &amp; YouTube. Submit your case today!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.appealscentre.eu\/fr\/\" \/>\n<meta property=\"og:site_name\" content=\"Appeals Centre Europe\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/appealscentre\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-05T08:12:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@AppealsCentre\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.appealscentre.eu\\\/fr\\\/\",\"url\":\"https:\\\/\\\/www.appealscentre.eu\\\/fr\\\/\",\"name\":\"Resolve Social Media Content Disputes | Appeals Centre Europe\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/appealscentre.eu\\\/#website\"},\"datePublished\":\"2025-11-11T11:22:18+00:00\",\"dateModified\":\"2026-08-05T08:12:19+00:00\",\"description\":\"Appeals Centre Europe offers free, independent dispute resolution for Facebook, Instagram, TikTok, Pinterest, Threads & YouTube. Submit your case today!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.appealscentre.eu\\\/fr\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.appealscentre.eu\\\/fr\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.appealscentre.eu\\\/fr\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.appealscentre.eu\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Accueil\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/appealscentre.eu\\\/#website\",\"url\":\"https:\\\/\\\/appealscentre.eu\\\/\",\"name\":\"Appeals Centre Europe\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/appealscentre.eu\\\/#organization\"},\"alternateName\":\"ACE\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/appealscentre.eu\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/appealscentre.eu\\\/#organization\",\"name\":\"Appeals Centre Europe\",\"url\":\"https:\\\/\\\/appealscentre.eu\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/appealscentre.eu\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.appealscentre.eu\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/logo.svg\",\"contentUrl\":\"https:\\\/\\\/www.appealscentre.eu\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/logo.svg\",\"width\":1,\"height\":1,\"caption\":\"Appeals Centre Europe\"},\"image\":{\"@id\":\"https:\\\/\\\/appealscentre.eu\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/appealscentre\\\/\",\"https:\\\/\\\/x.com\\\/AppealsCentre\",\"https:\\\/\\\/www.instagram.com\\\/appeals_centre\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Resolve Social Media Content Disputes | Appeals Centre Europe","description":"Appeals Centre Europe offers free, independent dispute resolution for Facebook, Instagram, TikTok, Pinterest, Threads & YouTube. Submit your case today!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.appealscentre.eu\/fr\/","og_locale":"fr_FR","og_type":"article","og_title":"Accueil","og_description":"Appeals Centre Europe offers free, independent dispute resolution for Facebook, Instagram, TikTok, Pinterest, Threads & YouTube. Submit your case today!","og_url":"https:\/\/www.appealscentre.eu\/fr\/","og_site_name":"Appeals Centre Europe","article_publisher":"https:\/\/www.facebook.com\/appealscentre\/","article_modified_time":"2026-08-05T08:12:19+00:00","twitter_card":"summary_large_image","twitter_site":"@AppealsCentre","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.appealscentre.eu\/fr\/","url":"https:\/\/www.appealscentre.eu\/fr\/","name":"Resolve Social Media Content Disputes | Appeals Centre Europe","isPartOf":{"@id":"https:\/\/appealscentre.eu\/#website"},"datePublished":"2025-11-11T11:22:18+00:00","dateModified":"2026-08-05T08:12:19+00:00","description":"Appeals Centre Europe offers free, independent dispute resolution for Facebook, Instagram, TikTok, Pinterest, Threads & YouTube. Submit your case today!","breadcrumb":{"@id":"https:\/\/www.appealscentre.eu\/fr\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.appealscentre.eu\/fr\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.appealscentre.eu\/fr\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.appealscentre.eu\/fr\/"},{"@type":"ListItem","position":2,"name":"Accueil"}]},{"@type":"WebSite","@id":"https:\/\/appealscentre.eu\/#website","url":"https:\/\/appealscentre.eu\/","name":"Appeals Centre Europe","description":"","publisher":{"@id":"https:\/\/appealscentre.eu\/#organization"},"alternateName":"ACE","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/appealscentre.eu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/appealscentre.eu\/#organization","name":"Appeals Centre Europe","url":"https:\/\/appealscentre.eu\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/appealscentre.eu\/#\/schema\/logo\/image\/","url":"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2026\/02\/logo.svg","contentUrl":"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2026\/02\/logo.svg","width":1,"height":1,"caption":"Appeals Centre Europe"},"image":{"@id":"https:\/\/appealscentre.eu\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/appealscentre\/","https:\/\/x.com\/AppealsCentre","https:\/\/www.instagram.com\/appeals_centre\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.appealscentre.eu\/fr\/wp-json\/wp\/v2\/pages\/4944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.appealscentre.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.appealscentre.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.appealscentre.eu\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.appealscentre.eu\/fr\/wp-json\/wp\/v2\/comments?post=4944"}],"version-history":[{"count":14,"href":"https:\/\/www.appealscentre.eu\/fr\/wp-json\/wp\/v2\/pages\/4944\/revisions"}],"predecessor-version":[{"id":7735,"href":"https:\/\/www.appealscentre.eu\/fr\/wp-json\/wp\/v2\/pages\/4944\/revisions\/7735"}],"wp:attachment":[{"href":"https:\/\/www.appealscentre.eu\/fr\/wp-json\/wp\/v2\/media?parent=4944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}