{"id":7602,"date":"2026-09-14T13:30:52","date_gmt":"2026-09-14T12:30:52","guid":{"rendered":"https:\/\/ace.test-link.co.uk\/?post_type=platform&#038;p=7602"},"modified":"2026-10-07T08:28:01","modified_gmt":"2026-10-07T07:28:01","slug":"facebook","status":"publish","type":"platform","link":"https:\/\/www.appealscentre.eu\/it\/platform\/facebook\/","title":{"rendered":"Facebook it"},"content":{"rendered":"<section class=\"section section--large mx-auto h-[767px] md:h-[980px] w-full top-0 items-center flex justify-center relative pageheader-block platform-top has-secondary-alt-background-color has-background alignfull wp-block-acf-pageheader-block\" id=\"block_0cee9cd39bcde9eaea2ffc34daf2e922\">\n\t\t<div class=\"absolute inset-0 bg-black\/50 pointer-events-none\"><\/div>\n\t<div class=\"container flex flex-col md:flex-row w-full gap-12\">\n <!-- Left: Content -->\n <div class=\"flex flex-col relative justify-center gap-5 md:w-[45%] text-center mx-auto\">\n <svg width=\"50\" height=\"68\" viewBox=\"0 0 50 68\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M20.4729 -8.94899e-07L20.4729 9.64935C20.4729 9.64935 15.9689 9.0112 12.3632 12.2009C10.1741 14.7524 11.3332 19.0905 11.3332 19.0905L20.6041 19.0905L20.6041 47.9236L0.00217527 47.9236L0.00217386 15.773C0.00217386 15.773 -0.646774 2.82713e-08 20.4729 -8.94899e-07Z\" fill=\"white\"\/><path d=\"M29.5271 67.6934L29.5271 58.0441C29.5271 58.0441 34.0311 58.6822 37.6368 55.4926C39.8259 52.941 38.6668 48.6029 38.6668 48.6029L29.3959 48.6029L29.3959 19.7698L49.9978 19.7698L49.9978 51.9204C49.9978 51.9204 50.6468 67.6934 29.5271 67.6934Z\" fill=\"white\"\/><\/svg>\n\n  <div class=\"preheader__neon\">\n Hub della piattaforma\n <\/div>\n \n <div class=\"capitalize\">\n <h1 class=\"title--default title--hero colour--white\">facebook<\/h1>\n <\/div>\n\n <div class=\"content--default  colour--white\"><p><a class=\"btn btn--primary\" style=\"font-size: medium;\" href=\"https:\/\/ace.test-link.co.uk\/platform\/\">Back to Platform Hub<\/a><\/p><\/div>\n <\/div>\n\t<\/div>\n<\/section>\n\n<section id=\"block_6b218cc9680dd8a573e59f1f05af1819\" class=\"contentwithstickeybar-block top-description alignfull\">\n\t<div class=\"flex flex-wrap lg:flex-nowrap mx-auto container\">\n <span class=\"relative\"><span class=\" absolute opacity-100\"><\/span><\/span>\n\n \n <div class=\"post-content w-full lg:w-[70%] p-0 md:p-4 md:pl-12\">\n\n  <div class=\"text-editor-content\">\n <ul>\n<li>Facebook conta oltre 260 milioni di utenti attivi mensili nell\u2019UE. Ogni giorno questi utenti si vedono rimuovere o sospendere il loro account, oppure trovano online contenuti dannosi che non vengono rimossi.<\/li>\n<li>Dal mese di novembre 2024 accettiamo controversie da Facebook.<\/li>\n<li>Come descritto nel nostro recente Rapporto sulla trasparenza, abbiamo revocato il 54% delle decisioni di Facebook nei casi in cui abbiamo esaminato il contenuto.<\/li>\n<li>I tre ambiti delle politiche sui contenuti pi\u00f9 spesso oggetto di controversie sono stati:\n<ul>\n<li>Discorsi di odio e politiche di incitamento all\u2019odio<\/li>\n<li>Immagini di nudo e attivit\u00e0 sessuale di adulti<\/li>\n<li>Disinformazione<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n <\/div>\n \n <\/div>\n\t<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/portal.appealscentre.eu\/\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;background-color:#1a4740\" rel=\"https:\/\/portal.appealscentre.eu\/\">Start New Dispute<\/a><\/div>\n<\/div>\n\n\n<section id=\"block_8a74544d113deaac0480a3aabf27aca1\" class=\"contentwithstickeybar-block intro-description alignfull\">\n\t<div class=\"flex flex-wrap lg:flex-nowrap mx-auto container\">\n <span class=\"relative\"><span class=\" absolute opacity-100\"><\/span><\/span>\n\n \n <div class=\"post-content w-full lg:w-[70%] p-0 md:p-4 md:pl-12\">\n\n  <div class=\"text-editor-content\">\n <h2>Quali politiche rientrano nel nostro ambito di competenza?<\/h2>\n<p>Tra le politiche di cui ci occupiamo figurano:<\/p>\n<ul>\n<li>Fraud and Scams<\/li>\n<li>Hate Speech and Hateful Policies<\/li>\n<li>Restricted Goods and Services<\/li>\n<li>Adult Nudity and Sexual Activity<\/li>\n<li>Harassment and Bullying<\/li>\n<li>Misinformation<\/li>\n<\/ul>\n<p>Puoi consultare tutte le politiche che rientrano nel nostro ambito di competenza nel nostro Regolamento interno e puoi consultare tutte le politiche sui contenuti di Facebook nei suoi Standard della communit<\/p>\n<p>Remember! We cannot accept disputes in some areas, including:<\/p>\n<ul>\n<li>Impersonation<\/li>\n<li>Hacked accounts<\/li>\n<li>Copyright<\/li>\n<li>Spam decisions related to technical or automated systems<\/li>\n<li>Child Sexually Explicit Material<\/li>\n<\/ul>\n<h2>Cosa devo sapere prima di presentare una controversia relativa a Facebook?<\/h2>\n<p>Puoi contestare la decisione di Facebook se la piattaforma ha:<\/p>\n<ol>\n<li>Sospeso o limitato un account che voglio far ripristinare<\/li>\n<li>Rimosso o limitato un contenuto che voglio far ripristinare<\/li>\n<li>Rimosso una Pagina o un Gruppo che voglio far ripristinare<\/li>\n<li>Mantenuto online un contenuto che voglio far rimuovere<\/li>\n<\/ol>\n<h3>Facebook ha sospeso o limitato un account che voglio far ripristinare<\/h3>\n<p>Prima di presentare la tua controversia, sarebbe utile raccogliere le seguenti informazioni:<\/p>\n<ul>\n<li>Il numero di riferimento di Facebook. Se non ne hai uno, puoi comunque proseguire.<\/li>\n<li>La data in cui Facebook ha sospeso o limitato il tuo account.<\/li>\n<li>La politica che, secondo Facebook, il tuo account avrebbe violato. Quando accedi al tuo account, dovresti visualizzare il messaggio \u201cAbbiamo sospeso il tuo account\u201d. Scorrendo verso il basso, il testo sotto il titolo \u201cPerch\u00e9 \u00e8 successo\u201d dovrebbe indicare lo Standard della community che il tuo account avrebbe violato. Comunicaci questo Standard della community. Se non riesci a trovare il messaggio, la piattaforma potrebbe averti inviato un\u2019e-mail contenente lo standard della community in base al quale il tuo account \u00e8 stato sospeso.<\/li>\n<\/ul>\n<h3>Facebook ha rimosso o limitato un contenuto che voglio far ripristinare<\/h3>\n<p>Prima di presentare la tua controversia, sarebbe utile raccogliere le seguenti informazioni:<\/p>\n<ul>\n<li>Il numero di riferimento di Facebook. Se non ne hai uno, puoi comunque proseguire.<\/li>\n<li>La data in cui Facebook ha rimosso o limitato il contenuto<\/li>\n<li>Il tipo di contenuto che ha determinato la sospensione o la limitazione del tuo account<\/li>\n<li>La politica che, secondo Facebook, il tuo contenuto avrebbe violato. Quando rimuove un tuo contenuto, Facebook dovrebbe inviarti un messaggio che indica lo Standard della community che il tuo contenuto avrebbe violato. Puoi trovarlo nelle notifiche (sotto l\u2019icona della campanella), nello Stato del profilo o nello Stato dell\u2019account.<\/li>\n<\/ul>\n<h3>Facebook ha rimosso una Pagina o un Gruppo che voglio far ripristinare<\/h3>\n<ul>\n<li>Prima di presentare la tua controversia, sarebbe utile raccogliere le seguenti informazioni:Il numero di riferimento di Facebook. Se non ne hai uno, dovrai fornire l\u2019indirizzo e-mail associato all\u2019account Facebook, il nome della Pagina o del Gruppo e una breve descrizione della Pagina o del Gruppo.<\/li>\n<li>La data in cui Facebook ha rimosso la Pagina o il Gruppo.<\/li>\n<li>La politica che, secondo Facebook, il tuo account avrebbe violato. Quando accedi al tuo account, dovresti vedere il messaggio \u201cAbbiamo sospeso il tuo account\u201d. Scorrendo verso il basso, il testo sotto il titolo \u201cPerch\u00e9 \u00e8 successo\u201d dovrebbe indicare lo Standard della community che il tuo account avrebbe violato. Indica questo standard della community. Se non trovi questo messaggio, la piattaforma potrebbe averti inviato un\u2019e-mail contenente lo standard della community in base al quale il tuo account \u00e8 stato sospeso.<\/li>\n<\/ul>\n<h3>Facebook ha mantenuto online un contenuto che voglio far rimuovere<\/h3>\n<p>Prima di presentare la controversia, sarebbe utile raccogliere le seguenti informazioni:<\/p>\n<ul>\n<li>Il link al tuo profilo Facebook<\/li>\n<li>Il link al contenuto che hai segnalato<\/li>\n<li>L\u2019ora e la data in cui hai segnalato il contenuto a Facebook<\/li>\n<li>Quale politica ritieni essere stata violata dal tuo contenuto<\/li>\n<\/ul>\n\n <\/div>\n \n <\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"container faqs-block full alignfull wp-block-acf-faqs-block\" id=\"block_51fa82cc1102369079b769b9b35008ea\">\n\t<div class=\"container mx-auto\">\n <div class=\"bg-white\">\n <div class=\"flex flex-col items-start justify-between md:w-10\/12 mx-auto gap-4\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <div class=\"preheader__60\">\n WE&rsquo;RE HERE TO HELP\n <\/div>\n \n  <h2 class=\"title--default title--standard \">FAQs<\/h2>\n \n <div class=\"pb-4\">\n  <div class=\"content--default  colour--black\"><p>Domande frequenti sulla presentazione di una controversia relativa a Facebook<\/p><\/div>\n  <\/div>\n  <!-- Standard button -->\n\t<a href=\"https:\/\/ace.test-link.co.uk\/faqs\" class=\"btn btn--white  group\" title=\"View all FAQs\" target=\"\"><span class=\"\">View all FAQs<\/span><\/a>\n  <\/div>\n\n <div class=\"bg-site-offwhite rounded-3xl grid grid-cols-1 md:p-12 mt-6 md:mx-8 px-0\">\n  <\/div>\n <\/div>\n\t<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group user-guide has-primary-grey-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-8f761849 wp-block-group-is-layout-flex\">\n<h5 id=\"h-user-support-guide\" class=\"wp-block-heading has-primary-black-color has-text-color has-link-color wp-elements-1\" style=\"font-size:24px\">User Support Guide<\/h5>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-secondary-default-color has-text-color has-link-color has-medium-font-size wp-elements-2 wp-container-content-f67f277b wp-block-paragraph\">Better understand your rights under the Digital Services Act.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a34a4ed3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2026\/03\/DSA-User-Support-Guide-English.pdf\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;background-color:#1a4740\" rel=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2026\/03\/DSA-User-Support-Guide-English.pdf\">Read our Guide<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<section style=\"font-size:32px\" class=\"container container--nopad md:w-11\/12 mx-auto image-text-split-block platform-casestudy has-base-offwhite-background-color has-background alignfull wp-block-acf-image-text-split-block\" id=\"block_64cbc59377009fc510cec49fac0289f2\">\n <div class=\"bg-site-secondary rounded-2xl mx-auto p-6 grid grid-cols-1 md:grid-cols-2 gap-8 items-center\">\n <div class=\"flex flex-col justify-center px-4 py-12 md:py-0 gap-6\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <h2 class=\"title--default title--standard colour--white\">Caso di studio in evidenza: gruppo Facebook ripristinato<\/h2>\n\n <div class=\"content--default  colour--white\"><p>In April 2025, a user from Cyprus submitted a dispute about a Facebook group that had been suspended for supposedly violating Meta\u2019s rules on Restricted Goods and Services. After reviewing content from the group which had been removed, we found that it should have been covered by an exception allowing people to discuss the medical merits of prescription drugs. We communicated our decision to Facebook who then restored the group in question.<\/p><\/div>\n\n <div class=\"mt-12\">\n   <a href=\"\" class=\"link link--default  text-site-accent-alt group\" target=\"\"><span class=\"\"><\/span><\/a>  <\/div>\n <\/div>\n   <div class=\"flex justify-center md:justify-start\">\n <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2026\/05\/ACE-Transparency-Report-May-2026-English.pdf\" alt=\"\" class=\"w-full h-auto object-cover rounded-lg\">\n <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"container mx-auto rounded-3xl h-[550px] flex justify-center items-center cta-block alignfull wp-block-acf-cta-block\" id=\"block_a3af312f092b74a9e9677cbccf711542\"\n style=\"background: linear-gradient(to bottom, rgba(9,42,38,0) 0%, rgba(9,42,38,1) 100%), url('https:\/\/www.appealscentre.eu\/wp-content\/themes\/ace-new\/resources\/images\/cta-bg.png');\n background-size: contain;\n background-position: center;\n background-repeat: repeat;\">\n <div class=\"w-full text-center max-w-xl mx-auto gap-12\">\n <div class=\"relative flex flex-col justify-center gap-5 mx-auto\" data-aos=\"fade-in\" data-aos-delay=\"200\">\n  <div class=\"preheader__light\">\n USE YOUR EU DIGITAL RIGHTS\n <\/div>\n \n  <h2 class=\"title--default title--standard colour--white\">Think Social Media Got It Wrong?<\/h2>\n \n  <div class=\"content--default  colour--white\"><p>We help you fight platform mistakes and reclaim your voice.<\/p><\/div>\n \n <div class=\"flex flex-col gap-8\">\n <div class=\"mx-auto btn-group flex flex-wrap gap-x-4\">\n  <a href=\"https:\/\/portal.appealscentre.eu\/\" class=\"btn btn--white\">Start New Dispute<\/a>\n  <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>User Support Guide Better understand your rights under the Digital Services Act.<\/p>\n","protected":false},"featured_media":7091,"template":"","meta":{"_acf_changed":true},"class_list":["post-7602","platform","type-platform","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - 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