{"id":7981,"date":"2026-09-14T13:50:40","date_gmt":"2026-09-14T12:50:40","guid":{"rendered":"https:\/\/ace.test-link.co.uk\/?post_type=platform&#038;p=7622"},"modified":"2026-10-07T13:21:51","modified_gmt":"2026-10-07T12:21:51","slug":"tiktok","status":"publish","type":"platform","link":"https:\/\/www.appealscentre.eu\/it\/platform\/tiktok\/","title":{"rendered":"Tiktok it"},"content":{"rendered":"<section class=\"section section--large mx-auto h-[767px] md:h-[980px] w-full top-0 items-center flex justify-center relative pageheader-block platform-top has-secondary-alt-background-color has-background alignfull wp-block-acf-pageheader-block\" id=\"block_98fedbbe94bea6b286e2094e19abe362\">\n\t\t<div class=\"absolute inset-0 bg-black\/50 pointer-events-none\"><\/div>\n\t<div class=\"container flex flex-col md:flex-row w-full gap-12\">\n <!-- Left: Content -->\n <div class=\"flex flex-col relative justify-center gap-5 md:w-[45%] text-center mx-auto\">\n <svg width=\"50\" height=\"68\" viewBox=\"0 0 50 68\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M20.4729 -8.94899e-07L20.4729 9.64935C20.4729 9.64935 15.9689 9.0112 12.3632 12.2009C10.1741 14.7524 11.3332 19.0905 11.3332 19.0905L20.6041 19.0905L20.6041 47.9236L0.00217527 47.9236L0.00217386 15.773C0.00217386 15.773 -0.646774 2.82713e-08 20.4729 -8.94899e-07Z\" fill=\"white\"\/><path d=\"M29.5271 67.6934L29.5271 58.0441C29.5271 58.0441 34.0311 58.6822 37.6368 55.4926C39.8259 52.941 38.6668 48.6029 38.6668 48.6029L29.3959 48.6029L29.3959 19.7698L49.9978 19.7698L49.9978 51.9204C49.9978 51.9204 50.6468 67.6934 29.5271 67.6934Z\" fill=\"white\"\/><\/svg>\n\n  <div class=\"preheader__neon\">\n Hub della piattaforma\n <\/div>\n \n <div class=\"capitalize\">\n <h1 class=\"title--default title--hero colour--white\">TikTok<\/h1>\n <\/div>\n\n <div class=\"content--default  colour--white\"><p><a class=\"btn btn--primary\" style=\"font-size: medium;\" href=\"https:\/\/appealscentre.eu\/platform\/\">Back to Platform Hub<\/a><\/p><\/div>\n <\/div>\n\t<\/div>\n<\/section>\n\n<section id=\"block_b0bddd8cd95eb19481e2ea174b2fb0de\" class=\"contentwithstickeybar-block top-description alignfull\">\n\t<div class=\"flex flex-wrap lg:flex-nowrap mx-auto container\">\n <span class=\"relative\"><span class=\" absolute opacity-100\"><\/span><\/span>\n\n \n <div class=\"post-content w-full lg:w-[70%] p-0 md:p-4 md:pl-12\">\n\n  <div class=\"text-editor-content\">\n <ul>\n<li>TikTok conta oltre 178 milioni di utenti attivi mensili nell\u2019UE. Ogni giorno questi utenti si vedono rimuovere o sospendere il loro account, oppure trovano online contenuti dannosi che non vengono rimossi.<\/li>\n<li>Dal mese di novembre 2024 accettiamo controversie da TikTok.<\/li>\n<li>Come descritto nel nostro recente Rapporto sulla trasparenza, abbiamo revocato il 58% delle decisioni di TikTok nei casi in cui abbiamo esaminato il contenuto.<\/li>\n<li>I primi tre ambiti delle politiche sui contenuti oggetto di controversie sono stati:\n<ul>\n<li>Discorsi di odio e politiche di incitamento all\u2019odio<\/li>\n<li>Disinformazione<\/li>\n<li>Molestie e bullismo<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n <\/div>\n \n <\/div>\n\t<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/portal.appealscentre.eu\/\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;background-color:#1a4740\" rel=\"https:\/\/portal.appealscentre.eu\/\">Start New Dispute<\/a><\/div>\n<\/div>\n\n\n<section id=\"block_7eb8ff636d7066dca8ff2c8c891d913e\" class=\"contentwithstickeybar-block intro-description alignfull\">\n\t<div class=\"flex flex-wrap lg:flex-nowrap mx-auto container\">\n <span class=\"relative\"><span class=\" absolute opacity-100\"><\/span><\/span>\n\n \n <div class=\"post-content w-full lg:w-[70%] p-0 md:p-4 md:pl-12\">\n\n  <div class=\"text-editor-content\">\n <h2>Quali politiche rientrano nel nostro ambito di competenza?<\/h2>\n<p>Tra le politiche di cui ci occupiamo figurano:<\/p>\n<ul>\n<li>Fraud and Scams<\/li>\n<li>Hate Speech and Hateful Policies<\/li>\n<li>Restricted Goods and Services<\/li>\n<li>Adult Nudity and Sexual Activity<\/li>\n<li>Violence and Crime<\/li>\n<li>Harassment and Bullying<\/li>\n<li>Misinformation<\/li>\n<li>Violent and Graphic Content<\/li>\n<\/ul>\n<p>Puoi consultare tutte le politiche che rientrano nel nostro ambito di competenza nel nostro <strong>Regolamento interno<\/strong> e tutte le politiche sui contenuti di TikTok nelle <strong>linee guida della community<\/strong>.<\/p>\n<p>Remember! We can&#8217;t accept disputes in some areas, including:<\/p>\n<ul>\n<li>Impersonation<\/li>\n<li>Hacked accounts<\/li>\n<li>Copyright<\/li>\n<li>Spam decisions related to technical or automated systems<\/li>\n<li>Child Sexually Explicit Material<\/li>\n<\/ul>\n<h2>What Do I Need To Know Before I Submit A TikTok Dispute?<\/h2>\n<p>Puoi contestare la decisione di TikTok se la piattaforma ha:<\/p>\n<ol>\n<li>Suspended or restricted an account that I want restored<\/li>\n<li>Removed or restricted content that I want restored<\/li>\n<li>Left up content that I want removed<\/li>\n<\/ol>\n<h3>TikTok ha sospeso o limitato un account che voglio far ripristinare<\/h3>\n<p>Prima di presentare la tua controversia, sarebbe utile raccogliere le seguenti informazioni:<\/p>\n<ul>\n<li>Il tuo <strong>nome utente<\/strong> TikTok<\/li>\n<li>L<strong>\u2019ora<\/strong> e la <strong>data<\/strong> in cui TikTok ha sospeso il tuo account<\/li>\n<li>Il tipo di contenuto che ha portato alla sospensione o alla limitazione del tuo account<\/li>\n<li>La <strong>politica<\/strong> che, secondo TikTok, il tuo account avrebbe violato. Se possibile, accedi al tuo account TikTok e seleziona \u201cPosta in arrivo\u201d nella parte inferiore dello schermo. Dovresti aver ricevuto un messaggio contenente il motivo della sospensione dell\u2019account. Se non trovi il messaggio, la piattaforma potrebbe averti inviato un\u2019e-mail contenente lo Standard della community in base al quale il tuo account \u00e8 stato sospeso.<\/li>\n<\/ul>\n<h3>TikTok ha rimosso o limitato un contenuto che voglio far ripristinare<\/h3>\n<p>Prima di presentare la tua controversia, sarebbe utile raccogliere le seguenti informazioni:<\/p>\n<ul>\n<li>Il tuo <strong>nome utente<\/strong> TikTok<\/li>\n<li>La <strong>data<\/strong> in cui il contenuto \u00e8 stato pubblicato su TikTok<\/li>\n<li>La <strong>data<\/strong> e l\u2019<strong>ora<\/strong> in cui TikTok ha rimosso o limitato il contenuto<\/li>\n<li>Una breve descrizione del contenuto, per aiutare la piattaforma a individuarlo<\/li>\n<li>La <strong>politica<\/strong> che, secondo TikTok, il contenuto avrebbe violato. Apri \u201cPosta in arrivo\u201d nella parte inferiore dello schermo del dispositivo mobile e cerca il messaggio \u201cVideo rimosso\u201d. Il messaggio dovrebbe indicare la politica di TikTok che il contenuto avrebbe violato.<\/li>\n<\/ul>\n<h3>TikTok ha mantenuto online un contenuto che voglio far rimuovere<\/h3>\n<p>Prima di presentare la tua controversia, sarebbe utile raccogliere le seguenti informazioni:<\/p>\n<ul>\n<li>La conferma di aver segnalato questo contenuto a TikTok<\/li>\n<li>Il tuo nome utente TikTok<\/li>\n<li>Un link al contenuto che hai segnalato<\/li>\n<li>Il nome utente dell\u2019account che ha pubblicato il contenuto che hai segnalato<\/li>\n<li>La data in cui il contenuto \u00e8 stato pubblicato<\/li>\n<li>L\u2019ora e la data in cui hai segnalato il contenuto a TikTok \/ l\u2019ora e la data in cui TikTok ti ha comunicato che non avrebbe rimosso il contenuto<\/li>\n<\/ul>\n\n <\/div>\n \n <\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"container faqs-block full alignfull wp-block-acf-faqs-block\" id=\"block_1c953a2daf1f8e757b15ee2b2c93f700\">\n\t<div class=\"container mx-auto\">\n <div class=\"bg-white\">\n <div class=\"flex flex-col items-start justify-between md:w-10\/12 mx-auto gap-4\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <div class=\"preheader__60\">\n WE&rsquo;RE HERE TO HELP\n <\/div>\n \n  <h2 class=\"title--default title--standard \">FAQs<\/h2>\n \n <div class=\"pb-4\">\n  <div class=\"content--default  colour--black\"><p>Domande frequenti sulla presentazione di una controversia relativa a TikTok<\/p><\/div>\n  <\/div>\n  <!-- Standard button -->\n\t<a href=\"https:\/\/appealscentre.eu\/faqs\" class=\"btn btn--white  group\" title=\"View all FAQs\" target=\"\"><span class=\"\">View all FAQs<\/span><\/a>\n  <\/div>\n\n <div class=\"bg-site-offwhite rounded-3xl grid grid-cols-1 md:p-12 mt-6 md:mx-8 px-0\">\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">A quali regole si attiene l&#8217;Appeals Centre quando prende una decisione in merito a una controversia?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph {\"translatedWithWPMLTM\":\"1\"} -->\n<p>I nostri revisori dei casi si avvalgono delle politiche sui contenuti delle piattaforme (i termini e le condizioni) per dirimere le controversie. Nel prendere tali decisioni adotteremo il nostro quadro normativo, che prevede un&#8217;analisi dei diritti umani.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Come posso vedere i dati su quante decisioni avete ribaltato?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph -->\n<p>Pubblichiamo regolarmente<a href=\"https:\/\/www.appealscentre.eu\/it\/impatto\/\">rapporti sulla trasparenza<\/a>che evidenziano le controversie presentate nell\u2019ultimo anno e la frequenza con cui abbiamo revocato le decisioni della piattaforma. Questi dati evidenzieranno le tendenze nella moderazione dei contenuti delle piattaforme e aiuteranno le terze parti a identificare i rischi sistemici creati da carenze nella moderazione dei social media.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <div class=\"faq-item transition p-[20px] hover:bg-[#DFE7E5] hover:ease-in-out\">\n <!-- Faq title -->\n <div class=\"accordion-header relative cursor-pointer flex items-center group\">\n <h5 class=\"title--default title--small \">Cosa significa nuova revisione della piattaforma?<\/h5>\n <span class=\"faq-ic ml-auto flex justify-center items-center\">\n <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n <path d=\"M2.5 10.0002H17.5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><path d=\"M12.5 15L17.5 10L12.5 5\" stroke=\"#1B6A5D\" stroke-linecap=\"round\"\/><\/svg>\n <\/span>\n <\/div>\n\n <!-- Faq Content -->\n <div class=\"accordion-content overflow-hidden max-h-0\">\n <div class=\"content--default  colour--black\"><!-- wp:paragraph -->\n<p>Quando presenti una controversia, contattiamo immediatamente la piattaforma. Puoi dare il consenso per permettere alla piattaforma di rivedere la sua decisione prima di qualsiasi esame da parte di Appeals Centre (potenzialmente ripristinando il tuo post\/account o rimuovendo i contenuti in violazione).<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><br>Se la piattaforma<strong> revoca la sua decisione<\/strong> e possiamo verificarlo, chiuderemo il tuo caso. In questo modo si completa la procedura di risoluzione della controversia e non \u00e8 possibile sottoporla a un altro organo di conciliazione.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Se la piattaforma <strong>non revoca la sua decisione, esamineremo in modo indipendente il tuo caso ed emetteremo una decisione<\/strong>. Le piattaforme sono tenute a collaborare in buona fede quando esaminano le nostre decisioni e decidono se implementarle.<\/p>\n<!-- \/wp:paragraph --><\/div>\n <\/div>\n <\/div>\n  <\/div>\n <\/div>\n\t<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group user-guide has-primary-grey-background-color has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-8f761849 wp-block-group-is-layout-flex\">\n<h5 id=\"h-user-support-guide\" class=\"wp-block-heading has-primary-black-color has-text-color has-link-color wp-elements-1\" style=\"font-size:24px\">User Support Guide<\/h5>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-secondary-default-color has-text-color has-link-color has-medium-font-size wp-elements-2 wp-container-content-f67f277b wp-block-paragraph\">Better understand your rights under the Digital Services Act.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a34a4ed3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2026\/03\/DSA-User-Support-Guide-English.pdf\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;background-color:#1a4740\" rel=\"https:\/\/portal.appealscentre.eu\/\">Read our Guide<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<section style=\"font-size:32px\" class=\"container container--nopad md:w-11\/12 mx-auto image-text-split-block platform-casestudy has-base-offwhite-background-color has-background alignfull wp-block-acf-image-text-split-block\" id=\"block_76ea8e5765c21353053184a72532868e\">\n <div class=\"bg-site-secondary rounded-2xl mx-auto p-6 grid grid-cols-1 md:grid-cols-2 gap-8 items-center\">\n <div class=\"flex flex-col justify-center px-4 py-12 md:py-0 gap-6\" data-aos=\"fade-up\" data-aos-delay=\"100\" data-aos-duration=\"600\">\n  <h2 class=\"title--default title--standard colour--white\">Caso di studio in evidenza: discorso d\u2019odio contro le comunit\u00e0 rom<\/h2>\n\n <div class=\"content--default  colour--white\"><p>In July 2025, an organisation in Slovakia sent us a dispute challenging TikTok\u2019s decision to leave up a comment targeting Romani people with hateful and degrading language. We found that the content violated TikTok\u2019s rules on Hate Speech and Hateful Behaviours and recommended that it be removed. We communicated our decision to TikTok who removed the content.<\/p><\/div>\n\n <div class=\"mt-12\">\n   <a href=\"\" class=\"link link--default  text-site-accent-alt group\" target=\"\"><span class=\"\"><\/span><\/a>  <\/div>\n <\/div>\n   <div class=\"flex justify-center md:justify-start\">\n <img decoding=\"async\" src=\"https:\/\/www.appealscentre.eu\/wp-content\/uploads\/2026\/09\/Phone-Abuse-Stock.png\" alt=\"\" class=\"w-full h-auto object-cover rounded-lg\">\n <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"container mx-auto rounded-3xl h-[550px] flex justify-center items-center cta-block alignfull wp-block-acf-cta-block\" id=\"block_832a04229966f9d5ae7b24a7c4aa91d9\"\n style=\"background: linear-gradient(to bottom, rgba(9,42,38,0) 0%, rgba(9,42,38,1) 100%), url('https:\/\/www.appealscentre.eu\/wp-content\/themes\/ace-new\/resources\/images\/cta-bg.png');\n background-size: contain;\n background-position: center;\n background-repeat: repeat;\">\n <div class=\"w-full text-center max-w-xl mx-auto gap-12\">\n <div class=\"relative flex flex-col justify-center gap-5 mx-auto\" data-aos=\"fade-in\" data-aos-delay=\"200\">\n  <div class=\"preheader__light\">\n USE YOUR EU DIGITAL RIGHTS\n <\/div>\n \n  <h2 class=\"title--default title--standard colour--white\">Think Social Media Got It Wrong?<\/h2>\n \n  <div class=\"content--default  colour--white\"><p>We help you fight platform mistakes and reclaim your voice.<\/p><\/div>\n \n <div class=\"flex flex-col gap-8\">\n <div class=\"mx-auto btn-group flex flex-wrap gap-x-4\">\n  <a href=\"https:\/\/portal.appealscentre.eu\/\" class=\"btn btn--white\">Start New Dispute<\/a>\n  <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>User Support Guide Better understand your rights under the Digital Services Act.<\/p>\n","protected":false},"featured_media":6983,"template":"","meta":{"_acf_changed":true},"class_list":["post-7981","platform","type-platform","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - 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