Challenge Decisions
on Social Media.
Human Review
Guaranteed.

Challenge Decisions on Social Media. Human Review Guaranteed.

Thanks to the Digital Services Act, people in the EU now have a simple, free and timely way to challenge content decisions made by major social media platforms. This is more than just a legal or technical change – it’s a shift in power. By exercising your right to appeal, you’re helping build a more transparent and accountable online environment. You have the right to be heard. Now there’s a clear way to make that happen.

Learn your rights

What Platforms and Policies are covered?

Appeals Centre Europe currently reviews decisions made by major social media platforms.

If a platform or policy isn’t listed, it means we just do not cover it yet – but our scope will continue to expand. Subscribe to our newsletter to stay updated on new coverage.

Start New Dispute

Platforms

Facebook

TikTok

Instagram

YouTube

Threads

Google Maps

Policies

Hateful Conduct / Hate Speech

Violence and Incitement

Suicide and Self-Harm

Violent and graphic content

Dangerous Organisations and Individuals

Dangerous Activities and Challenges

Mis/disinformation

Regulated Goods and Services

Adult Nudity

Sexual Solicitation

Adult Sexual Content

Fraud and Scams

Language and Services

Newsworthiness Exemptions

Rendered External Links

Bullying and Harassment

Human Smuggling

Content Policy Exceptions

Facebook Marketplace / TikTok Shop

Non-Sexual Child Abuse

Paid Content / Ads

Promotion of Adult Sexual Exploitation and Child Sexual Exploitation

Child Sexualisation

Spam

Privacy Violations

Counterfeit

Change starts here

Appeal in 4 Simple Steps

Submitting your appeal is easy. We’ve designed a simple, user-friendly process so you can get started right away.

Start New Dispute Existing User

Set up an account

Create an account on our portal.

Submit Your Appeal

Submit the necessary information about your appeal online. Appeals Centre will collect information from the social media platform and will reach out to you for more details if necessary.

Human Review

Our team of experts carefully reviews your case.

Decision

We send our decision to you and the platform. The platform will then review our decision and decide whether to reverse their original ruling.

Create an account and start your dispute

What to Expect

An easy to access online platform

Transparent updates

A fair decision made by people, not machines

No cost to you

Rules of Procedure

For full details on how we handle disputes – including timelines, eligibility and decision-making criteria, please read our Rules of Procedure.

These outline the legal and operational framework that guides our work under the Digital Services Act.

Read our Rules of Procedure

A COMPREHENSIVE SYSTEM TO SUPPORT YOU

Thank You!

By submitting disputes, you are helping breathe life
into this new right and create more transparent and
accountable online spaces.

CHANGE STARTS HERE

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Challenge Decisions on Social Media. Human Review Guaranteed. Challenge Decisions on Social Media. Human Review Guaranteed.